Whistler Blackcomb has apologized after guests were stranded on the gondola for more than two hours. No one was injured in the incident.
The incident happened around 4:13 pm on Thursday, March 14. A Whistler Blackcomb spokesperson said a gondola stopped operating at approximately 4:13 pm due to an electrical issue.
“At approximately 5:21 pm, we cleared guests from the upper line. At approximately 6:15 pm, the lower line began operation again at a reduced speed, and guests could exit the gondola. The last guest was fully offloaded by approximately 7:10 pm. There were no reported injuries.”
“Whistler Blackcomb extends its apologies to the guests who were inconvenienced by this event. The resort places the highest value on the safety of its guests. Whistler Blackcomb will assess and perform maintenance as needed prior to reopening the lift to the public.”