The District of Squamish is installing hearing loops at public buildings to make it easier for people with hearing aids and cochlear implants to access services. The technology, which cuts background noise and transmits sound directly to a hearing device, will be available at Municipal Hall, Brennan Park Recreation Centre, The 55 Activity Centre, and the Squamish Public Library.
It’s part of a broader effort to remove barriers across District facilities, services, and communications, the district says. Other upgrades include visual fire alarms, automatic doors, accessible service desks, and new website features to improve online access for people with disabilities. “Inclusive communities allow for full, barrier-free participation,” Mayor Armand Hurford said. “We know there’s more work to do, but these changes help ensure equal access for all residents.”
The changes follow accessibility audits completed in 2024 at District facilities and several parks. Recommendations from those audits are now being implemented. Online, the District is updating squamish.ca to meet Level AA of the Web Content Accessibility Guidelines. Updates include simpler language, improved colour contrast, screen reader navigation tools, and instructions for using live captions during presentations.
Print and digital communications are getting similar treatment, with larger text, screen reader-compatible documents, and high-contrast visuals. Video content and social media are also being adapted to include on-screen text that matches spoken words, better contrast, and multilingual formats.
These upgrades support Squamish’s 2023 Accessibility Plan, developed with input from the District’s Accessibility Committee and residents with disabilities. The plan responds to the Accessible BC Act and is tied to the District’s strategic goals. More information is available at squamish.ca/accessibilityplan.
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